Shop policies

Shipping, returns, cancellations and purchase terms for products from the Philly Night Guide shop. Reach us any time at admin@phillynightguide.com.

Shipping

Estimated shipping time is 2 to 7 days. We ship to the 48 contiguous United States and Washington, D.C. Shipping charges are calculated from order weight and shown at checkout. Full rates are listed on this page.

Returns & cancellations

30-day satisfaction guarantee

Try it for a full month. If you're not happy, email us within 30 days of delivery and we'll refund your order — no forms, no interrogation.

Damaged, defective, incorrect or missing orders

Email us with your order number and a description of the problem and we will arrange a replacement or refund for an approved claim at no additional cost.

Nothing in these policies limits any statutory rights you have that cannot be waived.

Purchase terms